Get in Touch
Have a question about our candles? We typically respond within 24 hours.
Send Us a Message
Call Us
Customer Support
+91 98765 43210
Mon - Sat: 10 AM - 6 PM IST
Email Us
General Inquiries
hello@nivirras.com
We reply within 24 hours
Business Hours
Monday - Friday10:00 AM - 6:00 PM
Saturday10:00 AM - 4:00 PM
SundayClosed
Every question matters to us. We hand-pour our candles with the same care we bring to every reply.
Frequently Asked Questions
How long does shipping take?
We process orders within 1-2 business days. Standard delivery within India takes 3-5 business days.
How quickly do you dispatch orders?
Most orders are dispatched within 1-2 business days, and tracking details are shared by email.
Are your candles safe for pets?
Our candles use natural soy/coconut wax with premium fragrance oils. Keep all candles away from pets and children.
How do I track my order?
Once your order ships, you will receive a tracking number via email. You can also track it in your account dashboard.